Emergency Call-Outs in Port Stephens

We provide mobile emergency caravan call-outs across Port Stephens and surrounding areas including Nelson Bay, Salamander Bay, Shoal Bay, Raymond Terrace and Medowie. Because we are a local workshop based in Taylors Beach, we can usually reach breakdown sites quickly. If you are unsure whether your location falls within our service range, call 0432 089 987 and we will confirm availability and provide an estimated arrival time.

Our standard workshop hours are Monday to Friday, but we understand that breakdowns do not follow a schedule. For genuine emergencies such as brake failures, electrical faults or gas leaks that make your caravan unsafe to tow, please call us to discuss urgent weekend availability. We will always do our best to assist local Port Stephens customers when a critical issue arises outside normal trading hours.

Safety comes first. If possible, move your caravan to a secure location away from traffic and ensure your hazard lights are on. Take clear photos of any visible damage or the fault area from multiple angles, as this helps our technician prepare the right tools and parts. Have your caravan registration, insurance details and any relevant service history ready. If the issue involves gas or electrical faults, turn off the relevant isolators and avoid using affected appliances until we arrive.

Yes. Emergency call-outs are available across Newcastle and Lake Macquarie for breakdowns that stop you towing safely, such as brake and bearing failures, electrical shorts, gas faults and water leaks. Availability depends on the day, so call 0432 089 987 first and we will confirm whether we can come to you or whether a workshop visit at Taylors Beach is the faster fix.

Common roadside fixes include brake controller and wiring faults, locked or dragging brakes, hot or noisy wheel bearings, blown fuses and 12V faults, gas leaks and regulator problems, and burst water lines. Bigger repairs such as bearing replacements, axle work and structural or insurance repairs are done at our Taylors Beach workshop.