Caravan Insurance Repairs in Port Stephens & Newcastle

Yes, we provide comprehensive written quotes that include detailed itemisation of labour, parts, materials and photographic evidence of damage. Our quotes are formatted specifically for insurance submission and accepted by all major Australian insurers. We take care to identify both visible and hidden damage during the assessment so your claim covers the full scope of repairs needed to return your caravan to pre-accident condition.

Where possible and with your authorisation, we can liaise directly with your insurance assessor or claims team to streamline the approval process. This includes answering technical questions, providing additional documentation and coordinating inspections. Our goal is to reduce the back-and-forth that often delays repairs so you can get back on the road sooner with less administrative hassle.

The duration of insurance repairs depends on the extent of damage, parts availability and insurer approval timelines. Minor panel or awning repairs may be completed in a few days, while structural, plumbing or electrical rebuilds can take several weeks if specialist components are required. Once we complete our initial inspection, we will give you a realistic estimate and keep you updated at every stage of the repair process.

Most sudden and accidental damage can be claimed, depending on your policy. The jobs we see most often are hail dents and cracked hatches, storm damage from wind and fallen branches, collision and reversing damage to panels and corners, water getting in after a storm, awnings torn or bent in strong wind, and electrical or plumbing damage after an impact or tyre blowout. We assess the whole van, not just the obvious damage, so hidden problems are included in the quote.

Many caravan insurance policies let you nominate your own repairer, but every policy is different. Check your policy wording or ask your insurer when you lodge the claim. If you would like us to do the work, let your insurer know and we will provide the quote and supporting photos your assessor needs.

Bring your claim number if you have one, your insurer and assessor contact details, and any photos you took when the damage happened. If you have not lodged a claim yet, that is fine. We can inspect the van first and give you a written quote to support your claim.

Your excess is set by your policy. Your insurer will confirm the amount and who it is paid to once the claim is approved. We talk you through this before any work starts so there are no surprises when you collect your van.

Yes. After a hail or storm event we check the roof, hatches, vents, windows, seals, panels and awning, then look for water getting in behind walls and under floors. Finding leaks early stops mould and delamination, so it is worth getting the van inspected even if the damage looks minor from the outside.

Yes. We handle caravan insurance repairs for owners across Newcastle, Lake Macquarie, Maitland, the Hunter Valley and the Mid North Coast. Repairs are carried out at our Taylors Beach workshop at 7/13 Shearwater Drive, Taylors Beach NSW 2316. Call 0432 089 987 to book an assessment.